The Modern Viability of Telehealth

The Modern Viability of Telehealth

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The Modern Viability of Telehealth

The healthcare industry has experienced major changes and innovations in the last decade. One of its most prevalent shifts has been the increasing viability of telehealth offerings. Statistics across a range of metrics have shown strong growth and increased adoption of telehealth over the past 10-12 years. 

The Modern Viability of Telehealth

Beginning in March of 2020 when the advent of COVID-19 threw the healthcare industry (and the entire world) into chaos, telehealth visits exploded. Experts expect that a post-COVID-pandemic world will include a much more expanded and regular adoption of telehealth as an effective alternative to in-person healthcare provision. Though much remains to be learned and understood about the long-term ramifications of telehealth practice, its benefits and possibilities look very promising and could also alleviate much of the strain and burden the healthcare industry has sustained in the last 1-2 years.

Reasons Telehealth Looks More Promising than Ever Before

Though telehealth has technically been possible for a longer amount of time than it has been more readily adopted on a wide scale, various limitations had previously rendered it impractical for widespread use. However, several large shifts that have occurred within the last 5-10 years have made it a much more viable option and have set the stage for telehealth to prove a sustainable and widely accessible healthcare provision option.

Electronic Health Records (EHRs)

The prevalence of electronic health records and other digital means of storing and sharing information have made it much easier for multiple healthcare providers to access a patient’s data and health history to provide care. In the past, records would have largely been stored in hard copies, and the process of getting that information to a new health provider so that they could administer care was much more manual. If this was still the case, it would render telehealth provision much more arduous. 

Now that EHRs can be transferred and stored digitally, distance is moot, and being in person to transfer health information or histories is unnecessary. Conducting healthcare provision via online telehealth platforms can sometimes make digital data representations of that care more convenient and arguably contribute to better record-keeping and data analytics that can serve that patient in the future.

Moreover, in the case of EHRs, healthcare providers must ensure that they are feeding accurate data into the medical records. Problems such as duplicate medical records and overlays cause patient mix-ups, denied claims, patient safety issues, poor patient data, and worse – all of which can be prevented with positive patient identification. Fortunately, touchless biometric patient identification platforms like RightPatient ensure that the appropriate medical record is presented each time the patient comes in and verifies their identity. RightPatient improves patient data integrity, enhances patient safety, and prevents patient misidentification at any point in the care continuum. 

The ubiquity of Internet Connectivity

Because video conferencing is still a data-heavy task that requires a strong internet connection, even as recently as 5-10 years ago telehealth would have been impractical or even impossible for all but those who paid premium prices for ample internet bandwidth. 

However, as connectivity technology and availability have increased, telehealth has become accessible for a large percentage of the world’s population. As more and more people enjoy strong regular internet access in their homes and workplaces, telehealth offerings become a convenient and easy healthcare option.

Growing Acceptance of Telehealth in Policy and Insurance Coverage 

Another valuable contributor to telehealth’s increasing adoption rates, especially in the face of COVID-19, healthcare providers and insurance companies scrambled to provide alternatives to in-person healthcare out of necessity. Factors like persons with high-risk health conditions and hospitals overrun with COVID patients meant that thousands of individuals had no choice but to look for alternatives to traditional health visits. 

Even as COVID-19 slows and the healthcare landscape will likely shift away from its resulting emergency measures over the coming year or more, telehealth has proven beneficial for several reasons and will very likely remain and even increase in use over the coming years.

Increase in Technologies 

With an increase in technology, telehealth can propel into the future with various ways to allow for remote healthcare. Even now some diagnostic tests and involved types of medicinal and care administration can be performed remotely, either via mail-in arrangements or through virtual means. The development of new technologies including Virtual and Augmented Reality and Artificial Intelligence (AI) will continually offer medical professionals more means of conducting healthcare provision remotely via telehealth platforms.

The Many Benefits of Telehealth

It is because of the many benefits telehealth promises that huge energy and resources are being invested in making it even more available and robust. Though this is not an exhaustive list, the reasons below are just a few of the ways telehealth can provide distinct advantages to the healthcare system:

Its efficiency allows more visits to fit into a span of time. It can often save both patients and sometimes healthcare providers the time, resources, and energy required to travel to healthcare provision locations. Telehealth can sometimes make moving between different healthcare locations unnecessary for medical professionals. And it cuts down on the need for multiple healthcare staff to conduct a single visit, lessening the total work required to provide medical appointments.

Telehealth can increase access to healthcare for a number of individuals. For some demographics including the elderly or those with social anxiety or that live in remote areas, traveling to a healthcare facility is impractical or even impossible. Telehealth makes healthcare provision available from the comfort or security of one’s own home. For others, their life or work schedule makes it difficult to attend in-person appointments.

Additionally, it can reduce strain on hospitals and overburdened healthcare providers. Telehealth can also reduce traffic through in-person health locations, lessening overall contamination and keeping them more insulated for patients in more severe or critical conditions.

Finally, telehealth provision can often create an improved patient experience. Many patients who experience telehealth appointments prefer them to in-person visits. Telehealth can reduce external factors and experiences that can be unfavorable to some patients and provide an alternative that suits some individuals much more favorably.

Because of the many benefits they provide, telehealth offerings will likely become even more prevalent and fully featured in the future. Though they will never fully replace in-person health provision, telehealth can provide a strategic and cost-effective alternative that can expand healthcare provision’s reach and help it cater to more people effectively.

Accurate-patient-identification-improves-patient-safety-and-quality

How Patient Safety and Quality in Healthcare Can be Improved With Positive Patient ID

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Accurate-patient-identification-improves-patient-safety-and-quality

While COVID-19 has been arguably the most talked-about issue over the past few years, it’s not the only problem that healthcare providers face. Even now, a plethora of problems continues to plague the US healthcare system. Duplicate medical records, overlays, medical identity theft, lack of proper patient identification, labor shortages, massive financial losses, and infection control issues are just some of them. While not all of these factors are solvable by the hospitals themselves, ensuring positive patient identification can help reduce many significant problems. With that being said, today, we’ll be considering how effective patient identification can improve patient safety and quality. 

Accurate-patient-identification-improves-patient-safety-and-quality

Five ways that patient identification improves patient safety and quality

It ensures patient data integrity 

One significant issue that healthcare providers face in the US is the lack of data integrity in medical records or EHRs, which can often be traced back to patient misidentification. It’s pretty simple: if a patient has more than one EHR, their medical history, allergies, medications, vitals, etc., will be spread across several different medical records.

There are thousands of fragmented EHRs like these. As such, the patient will receive treatments based on a highly fragmented EHR; it doesn’t provide the complete collection of patient information. As a result, treatments may be inaccurate or less effective. However, there’s an even more severe scenario. In cases where there’s a lack of accurate patient identification, hospitals could use one of these EHRs to treat the wrong patient! 

The presence of positive patient identification, on the other hand, ensures patient data integrity at all times since patients are treated using accurate EHRs whenever they come in. This remains true both for virtual and inpatient visits.

It ensures positive patient outcomes

Positive patient identification ensures that accurate EHRs are associated with the correct patients across the care continuum. Doing so helps the patients receive the best possible treatment plans and care without inaccuracies, helping them recover without any unwanted incidents, thereby enhancing patient safety and quality in the process.

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Patients can receive the wrong treatment without accurate patient identification since they’re associated with incorrect medical records, which can lead to dangerous and adverse incidents. 

It reduces medical record errors

One of the biggest problems caused by patient misidentification is that it leads to medical record errors, such as duplicates and overlays. Naturally, these can be detrimental to patient outcomes. Imagine a scenario whereby a patient has multiple EHR documents; if just one of those records is used to treat them, the treatment plan would be based on incomplete information, hence leading to ineffective treatment. On the other hand, overlays are even more dangerous; these are merged EHRs, but they often belong to different patients! Whichever patient gets treated using such an inaccurate EHR record could naturally face detrimental and wrong treatments down the line unless it’s detected and resolved quickly.

Fortunately, accurate patient identification prevents medical record errors right off the bat. Ensuring that accurate EHRs are used every time that patients come in for an appointment helps avoid the creation of duplicates and overlays, thereby saving considerable costs for the hospital and improving patient safety and quality of care overall. 

It avoids mixups

Patient mix-ups can be hazardous and can even lead to the wrong patient getting the treatment or surgery intended for another. It might sound like a basic mistake that would never happen, but in reality, such an event has happened numerous times where the wrong patient received kidney transplant surgery.

RightPatient-improves-patient-safety-and-quality-of-care

One of the most common reasons for this is because patients had similar names and characteristics on their EHRs, which can easily lead to mixups, especially in high-pressure environments. In other cases, the wrong patient may have received chemotherapy that was assigned to a different patient for lifesaving treatment. Meanwhile, patients receiving the wrong medication and so on are potentially common risks due to mixups and mistakes.

Most of these mixups can be traced back to – you guessed it – patient misidentification. As such, ensuring positive patient identification is one of the most effective ways for hospitals to prevent these mixups and avoid jeopardizing patient safety overall.

It boosts infection control efforts

It might seem a little unclear as to how accurate patient identification can help boost infection control issues? Well, integrating a touchless patient identification platform such RightPatient helps with that. RightPatient doesn’t just ensure that the patients are identified correctly across the care continuum, but it also ensures that this care is provided hygienically.

Patients only need to look at the camera for registration; the platform captures a photo and attaches it to their EHRs, essentially locking them. Whenever patients come in for subsequent visits, all they need to do is look at the camera, and the platform automatically matches the current photo with the saved one.

RightPatient is already helping several healthcare providers ensure accurate patient identification, improve patient safety, and bolster infection control efforts effectively. As such, it could be a valuable tool to implement for your own healthcare facility’s management systems, too; why not give it a try?